F.A.Q.
Frequently Asked Questions
Please take a good, thorough read through these before contacting support. You may just find the answer you're looking for!
How do I buy this as a gift for someone?
Simply click the button âBuy as giftâ. Youâll be prompted to create an account and pay for the course.
After you complete your purchase, you should receive an email called "Here's your gift!" with a button. Do not click this button; it contains a unique access code that can only be used once.
Check your spam, junk, or promotional folders if you donât receive the email.
Forward that email to the loved one youâre gifting the course to. They will have to create an account, but they will not have to pay or provide credit card information.
If you have questions or are having issues, please contact support.
What equipment is needed for the courses?
The equipment required depends on the course. All courses require basic baking utensils such as mixing bowls, measuring cups (dry & liquid) or a kitchen scale, measuring spoons, spatula, whisk, baking sheets, parchment paper, wax paper, etc.
A hand mixer is highly recommended to complete these courses â otherwise youâll have amazing arm muscles by the end (#bonus) â but only required for the Swiss roll in The Holidays Course.
AÂ stand mixer is optional, but it is especially helpful when making gluten-free bread.
What if I need help?
If you have a baking question, after purchasing the course you will have access to the member's only community, where you can ask your questions. Robyn will be monitoring the group and is able to respond to your questions.
If you are having a technical issue with the website, be sure to read the entire F.A.Q. If you still can't solve your issue, please email support. We do our utmost to respond within one (1) business day.
What is the Happy Baking Guarantee?
I put a lot of time and effort into my courses â between developing the recipes, testing them extensively, filming and editing the videos, and writing the course content, it takes months of hard work. After all that, I want you to be successful.
Enter the Happy Baking Guarantee! If you try my recipes and you're not satisfied, I'll work with you until you're happy with the results. My hard work + your hard-earned money = happy baking, guaranteed.
That said, please do note the allergen information for each course, as I can only guarantee recipes as written (and developed and tested).